Software
Microsoft 365 and Office Support
Licencing, installation, migration and 'why won't Word open my docx' — sorted properly.
Symptoms we see
- Activation errors — 'Product Deactivated'
- Old Office 2019 fighting a new 365 install
- OneDrive syncing forever
- Shared mailbox missing after a licence change
Common causes
- Multiple Office installs (Click-to-Run vs MSI) on one machine
- Wrong sign-in identity (personal vs work)
- Selective sync / Known Folder Move conflicts
How we approach it
Clean removal with the official Support & Recovery Assistant, then a single supported installation tied to the right identity. For 365 tenants we also audit licence assignment and shared mailbox permissions.
What you get
Office that just works, syncs cleanly, and won't fall over the next time you sign in on a new device.