A real UK engineer, on your machine, in under an hour.
Secure one-time session via Quick Assist, TeamViewer or AnyDesk. Nothing stays installed unless you approve it. You watch every click.
Session types
Quick Fix
One issue, one session — printer, Wi-Fi, email, activation errors.
£29
Request this sessionFull Diagnostic
Slow computer, mystery errors, tune-up. The most common booking.
£49
Request this sessionDeep Repair
Virus removal, boot problems, Windows Update failures, migrations.
£79
Request this sessionHow booking works
Tell us what's wrong and we'll confirm a session time by email, usually within the hour. Nothing is charged up front — you pay the engineer once the session is booked in.
How the session works
You approve
Nothing runs until you accept the connection request. You see every mouse movement.
Secure by design
End-to-end encrypted tools. Session code changes every time. No persistent access.
One-off, not a subscription
The session ends when we hang up. No leftover software, no ongoing access.