Remote Support · Usually within the hour
A real UK engineer, on your machine, in under an hour.
Secure one-time session via Quick Assist, TeamViewer or AnyDesk. Nothing stays installed unless you approve it. You watch every click.
Session types
30 min
Quick Fix
One issue, one session — printer, Wi-Fi, email, activation errors.
£29
60 min
Full Diagnostic
Slow computer, mystery errors, tune-up. The most common booking.
£49
90+ min
Deep Repair
Virus removal, boot problems, Windows Update failures, migrations.
£79
Payment isn't wired up in this build
While booking is being finalised, please ask a question through the expert form — we'll respond and set up a session over email.
How the session works
You approve
Nothing runs until you accept the connection request. You see every mouse movement.
Secure by design
End-to-end encrypted tools. Session code changes every time. No persistent access.
One-off, not a subscription
The session ends when we hang up. No leftover software, no ongoing access.