IT support in London
Remote and on-site IT support across London — same-day for most postcodes.
We cover Greater London from Islington and Shoreditch through Camden, Clapham, Fulham and out to Richmond, Greenwich and Croydon. Most work is done remotely inside the hour; on-site visits are same day for Zones 1–3 when booked before lunch.
Response times
Remote: within the hour. On-site: same day for Zones 1–3, next working day for outer London.
Travel & call-outs
Congestion Charge and ULEZ are included in the on-site quote — never bolted on afterwards. Fixed price per visit, agreed before we set off.
Common problems we see in London
Flat-block Wi-Fi and shared risers
Purpose-built blocks across Zone 1–2 suffer from 2.4GHz congestion and thin partition walls. Mesh done properly plus a 5GHz-first config fixes most of it.
Small business email and file migration
M365 or Google Workspace migrations from a legacy setup, done outside working hours, with MFA and conditional access configured properly on day one.
Home cybersecurity after a compromise
If a family member's clicked something dodgy, we'll clean the machine, rotate the passwords, enable MFA on the important accounts and write down what actually happened — not just wipe and hope.
Local knowledge
- Period conversions across N1, W1 and SW postcodes have some of the worst Wi-Fi in the UK — we survey with a proper analyser, not a phone app.
- London small businesses on legacy Exchange or Google Workspace often need a migration to M365 done without a working weekend of downtime — we plan those properly.
- Hyperoptic and Community Fibre now cover a huge chunk of inner London; we'll check availability at your address before you renew with an incumbent.
Areas covered in London
Questions we get from London
Do you cover all of London?▾
Yes — every Greater London postcode. Zones 1–3 get same-day on-site when booked before lunch; outer London is next working day.
Is the Congestion Charge extra?▾
No. The on-site quote already includes it. Anything we charge is agreed up front.
Do you work with landlords on tenant IT issues?▾
Yes — end-of-tenancy router resets, guest networks for holiday lets, and IT documentation for HMOs.
Need help in London today?
A UK engineer, usually within the hour. Fixed fee, no jargon.